Privacy Policy

Information we collect

When you contact us or submit an enquiry through this website, we may collect information including your name, email address, telephone number and any details you choose to include in your message.

Our website may also collect limited technical information, such as your browser type, device information, general location and website activity, through cookies or similar technologies.

How we use your information

We may use your information to:

• respond to your enquiry;
• communicate with you about our services;
• understand your circumstances and determine how we may assist;
• arrange consultations or provide requested services;
• operate, maintain and improve our website; and
• meet our legal and administrative obligations.

Sharing your information

We do not sell your personal information.

Information may be shared with trusted service providers who help us operate our website, email, enquiry forms and business systems. We may also disclose information where required by law or with your consent.

If our work requires coordination with a real estate agent, tradesperson, service provider or another professional, we will discuss the proposed sharing of relevant information with you first, unless disclosure is otherwise required by law.

Website forms and email

Please avoid including highly sensitive, financial, medical or legally confidential information in the website contact form. You may contact Hayley directly if you would prefer to discuss your circumstances by telephone.

Cookies and external services

This website may use cookies and third-party services to support website operation, security and visitor analytics. These providers may process limited technical information according to their own privacy policies.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. However, no online transmission or storage method can be guaranteed to be completely secure.

We retain personal information only for as long as it is reasonably needed for the purpose for which it was collected or as required by law.

Access, correction and questions

You may contact us if you would like to request access to, or correction of, personal information we hold about you, or if you have a privacy question or concern.

Contact